Solution
Never Miss a Patient Inquiry.
CosClinic's AI Front Desk answers website chats and missed calls 24/7 — qualifying leads, booking consultations and handling FAQs so your staff can focus on patients in the chair.
What It Does
Your 24/7 AI receptionist, built for aesthetics.
24/7 Chat & Missed-Call Text-Back
Your AI receptionist is always on. Website chats are answered instantly. Missed phone calls trigger an automatic text response within seconds — capturing leads your team would have lost overnight.
Intelligent Lead Qualification
The AI asks the right questions — treatment interest, budget range, timeline — so your staff receive pre-qualified leads with context, not raw inquiries.
Instant Consultation Booking
Qualified leads can book directly into your calendar through the AI chat — without staff involvement. Calendar sync ensures no double bookings.
Approved FAQ Responses
We configure the AI with your clinic's approved answers to common questions about procedures, pricing, recovery and eligibility — keeping messaging accurate and on-brand.
Multi-Channel Coverage
Website chat, Facebook Messenger, Instagram DMs and SMS — all routed into the same CosClinic inbox so nothing falls through the cracks.
HIPAA-Aware Design
The AI collects only the contact and intent information needed to qualify a lead — no clinical or diagnostic data is gathered through the chat interface.
Real-World Examples
How the AI handles real patient moments.
"How much does Botox cost?"
AI response: AI responds with your clinic's pricing range and asks if the patient would like to book a consultation.
"Are you open on Saturdays?"
AI response: AI answers with your hours and offers to schedule an appointment in your next available slot.
"I'm interested in a facelift."
AI response: AI explains your consultation process, qualifies the patient and books them directly — or routes to a staff member for complex cases.
A missed call at 9 PM
AI response: The caller receives an automatic text within 30 seconds: "Hi, this is [Clinic Name]. Sorry we missed your call — we'd love to help. What are you looking to explore?"
Stop losing leads overnight.
Practices using CosClinic's AI Front Desk see significantly faster lead response and higher consultation booking rates — because no inquiry ever goes unanswered.